Previous incidents
Web endpoints is down
Resolved Feb 27, 2024 at 12:39am UTC
Web endpoints recovered.
1 previous update
GPU functions on OCI is down
Resolved Feb 26, 2024 at 11:37am UTC
GPU functions on OCI recovered.
1 previous update
GPU functions on OCI is down
Resolved Feb 20, 2024 at 5:45pm UTC
GPU functions on OCI recovered.
3 previous updates
GPU functions on OCI is down
Resolved Feb 18, 2024 at 3:57pm UTC
GPU functions on OCI recovered.
1 previous update
DNS issues causing website downtime and degradation of the service
Resolved Feb 14, 2024 at 12:20pm UTC
We experienced a problem with our DNS records for modal.com and modal.run, meaning that the website and webpoints were unreachable for a period, unless DNS records were cached by your local resolver.
This also affected workloads running on modal to some degree, as some workloads were failing to communicate with our API server.
The issue has been resolved but there might be lingering effects due to negative DNS caches in your local DNS resolver (e.g. your ISP resolvers).
GPU functions on OCI is down
Resolved Jan 31, 2024 at 9:35pm UTC
GPU functions on OCI recovered.
1 previous update
GPU functions on GCP is down
Resolved Jan 19, 2024 at 11:22pm UTC
GPU functions on GCP recovered.
1 previous update
Frontend and Web API are down
Resolved Jan 18, 2024 at 11:07pm UTC
Frontend recovered.
5 previous updates
Frontend, Web API, and 1 other service are down
Resolved Jan 18, 2024 at 8:52am UTC
According to our investigation this was a false positive. Independent internal monitoring reports no issues and we failed to reproduce any problems. We're continuing to investigate the root cause.
6 previous updates
Web API and Web endpoints are down
Resolved Jan 9, 2024 at 8:52pm UTC
Web endpoints recovered.
4 previous updates
Web endpoints is down
Resolved Jan 8, 2024 at 7:38pm UTC
Web endpoints recovered.
1 previous update
Web endpoints is down
Resolved Dec 26, 2023 at 3:48pm UTC
Web endpoints recovered.
7 previous updates
Web endpoint incident resolved
Resolved Dec 26, 2023 at 1:40am UTC
From 23:30 UTC - 01:40 UTC, web endpoints deployed on Modal had degraded performance and transient "400 Bad Request" status codes. We responded to the issue and published a fix.
The root cause was increased load on our web endpoint system from user traffic, which tripped an internal rate limit.