Previous incidents
Database issue affected the service
Resolved Oct 24 at 04:43pm EDT
Database up and service is back to normal.
1 previous update
Some services are down
Resolved Oct 20 at 07:30pm EDT
AWS has marked the underlying incident us-east-1 as recovered, and we've seen recovery across our affected services.
6 previous updates
Modal Tunnels servers hitting certificate expiry
Resolved Oct 13 at 09:14pm EDT
We have resolved the certificate expiration issue on all affected hosts.
1 previous update
Web endpoints is down
Resolved Sep 29 at 11:26pm EDT
Web endpoints recovered.
2 previous updates
Emails from modal.com are not sending
Resolved Sep 22 at 11:55am EDT
Invite emails, notification emails and others aren't sending. We're currently investigating the issue.
Image builds is down
Resolved Sep 15 at 10:30am EDT
Image builds recovered.
1 previous update
A10G, L40S scheduling latency is high
Resolved Sep 08 at 07:06am EDT
As of 10:41 UTC scheduling latency has recovered on A10G and L40S.
Apologies for this incident and the customer impact caused. Please contact support to access the post-mortem document if interested.
1 previous update