Previous incidents

Image builds recovered.

Volume operations appear to be stable for now, we are actively monitoring and working on the underlying issue.

Queueing has been resolved. Apologies for the disruption.

modal.com website is unavailable

DNS query latencies have recovered, per our internal synthetic monitoring.

We apologies for this disruption. Please contact us for further details.

We've recovered

This is a false alarm. Sorry for the noise!

The rollback has completed and errors have subsided.

Our web endpoints infrastructure is having spikes of degradation tied to the traffic pattern of a specific tenant.

We are in contact and cooperating with the customer and putting in place mitigations.

We identified the misconfiguration and rolled out the fix.

Database up and service is back to normal.

AWS has marked the underlying incident us-east-1 as recovered, and we've seen recovery across our affected services.

We have resolved the certificate expiration issue on all affected hosts.