Previous incidents

March 2024
Mar 27, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 27 at 08:55am EDT

GPU functions on GCP recovered.

1 previous update

Mar 21, 2024
1 incident

CPU functions on GCP is down

Downtime

Resolved Mar 21 at 07:45pm EDT

CPU functions on GCP recovered.

3 previous updates

Mar 20, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 20 at 08:05am EDT

GPU functions on GCP recovered.

3 previous updates

Mar 15, 2024
1 incident

CPU functions on GCP is down

Downtime

Resolved Mar 15 at 08:56am EDT

CPU functions on GCP recovered.

1 previous update

Mar 06, 2024
1 incident

Web endpoints is down

Downtime

Resolved Mar 06 at 11:02pm EST

Web endpoints recovered.

1 previous update

Mar 05, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 05 at 07:15am EST

GPU functions on GCP recovered.

1 previous update

Mar 04, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Mar 04 at 04:05pm EST

GPU functions on OCI recovered.

3 previous updates

Mar 01, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 01 at 07:24am EST

GPU functions on GCP recovered.

1 previous update

February 2024
Feb 26, 2024
2 incidents

Web endpoints is down

Downtime

Resolved Feb 26 at 07:39pm EST

Web endpoints recovered.

1 previous update

GPU functions on OCI is down

Downtime

Resolved Feb 26 at 06:37am EST

GPU functions on OCI recovered.

1 previous update

Feb 20, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Feb 20 at 12:45pm EST

GPU functions on OCI recovered.

3 previous updates

Feb 18, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Feb 18 at 10:57am EST

GPU functions on OCI recovered.

1 previous update

Feb 14, 2024
1 incident

DNS issues causing website downtime and degradation of the service

Resolved Feb 14 at 07:20am EST

We experienced a problem with our DNS records for modal.com and modal.run, meaning that the website and webpoints were unreachable for a period, unless DNS records were cached by your local resolver.

This also affected workloads running on modal to some degree, as some workloads were failing to communicate with our API server.

The issue has been resolved but there might be lingering effects due to negative DNS caches in your local DNS resolver (e.g. your ISP resolvers).

January 2024
Jan 31, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Jan 31 at 04:35pm EST

GPU functions on OCI recovered.

1 previous update

Jan 19, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Jan 19 at 06:22pm EST

GPU functions on GCP recovered.

1 previous update

Jan 18, 2024
1 incident

Frontend and Web API are down

Downtime

Resolved Jan 18 at 06:07pm EST

Frontend recovered.

5 previous updates

Jan 17, 2024
1 incident

Frontend, Web API, and 1 other service are down

Downtime

Resolved Jan 18 at 03:52am EST

According to our investigation this was a false positive. Independent internal monitoring reports no issues and we failed to reproduce any problems. We're continuing to investigate the root cause.

6 previous updates

Jan 09, 2024
1 incident

Web API and Web endpoints are down

Downtime

Resolved Jan 09 at 03:52pm EST

Web endpoints recovered.

4 previous updates

Jan 08, 2024
1 incident

Web endpoints is down

Downtime

Resolved Jan 08 at 02:38pm EST

Web endpoints recovered.

1 previous update