Previous incidents

April 2024
Apr 22, 2024
1 incident

Database I/O load

Degraded

Resolved Apr 22 at 11:41am EDT

We have resolved the issue. Thank you for your patience!

We are continuing to monitor.

3 previous updates

Apr 07, 2024
2 incidents

GPU functions on OCI is down

Downtime

Resolved Apr 07 at 02:52pm EDT

GPU functions on OCI recovered.

1 previous update

False alerts for downtime

Resolved Apr 07 at 12:50pm EDT

We hit a limit on our internal workspace used to run synthetic monitors, which caused our downtime alerts to fire inaccurately. We have raised the limits now.

No users were affected. We're sorry for all the spam for status page subscribers!

March 2024
Mar 27, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 27 at 08:55am EDT

GPU functions on GCP recovered.

1 previous update

Mar 21, 2024
1 incident

CPU functions on GCP is down

Downtime

Resolved Mar 21 at 07:45pm EDT

CPU functions on GCP recovered.

3 previous updates

Mar 20, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 20 at 08:05am EDT

GPU functions on GCP recovered.

3 previous updates

Mar 15, 2024
1 incident

CPU functions on GCP is down

Downtime

Resolved Mar 15 at 08:56am EDT

CPU functions on GCP recovered.

1 previous update

Mar 06, 2024
1 incident

Web endpoints is down

Downtime

Resolved Mar 06 at 11:02pm EST

Web endpoints recovered.

1 previous update

Mar 05, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 05 at 07:15am EST

GPU functions on GCP recovered.

1 previous update

Mar 04, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Mar 04 at 04:05pm EST

GPU functions on OCI recovered.

3 previous updates

Mar 01, 2024
1 incident

GPU functions on GCP is down

Downtime

Resolved Mar 01 at 07:24am EST

GPU functions on GCP recovered.

1 previous update

February 2024
Feb 26, 2024
2 incidents

Web endpoints is down

Downtime

Resolved Feb 26 at 07:39pm EST

Web endpoints recovered.

1 previous update

GPU functions on OCI is down

Downtime

Resolved Feb 26 at 06:37am EST

GPU functions on OCI recovered.

1 previous update

Feb 20, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Feb 20 at 12:45pm EST

GPU functions on OCI recovered.

3 previous updates

Feb 18, 2024
1 incident

GPU functions on OCI is down

Downtime

Resolved Feb 18 at 10:57am EST

GPU functions on OCI recovered.

1 previous update

Feb 14, 2024
1 incident

DNS issues causing website downtime and degradation of the service

Resolved Feb 14 at 07:20am EST

We experienced a problem with our DNS records for modal.com and modal.run, meaning that the website and webpoints were unreachable for a period, unless DNS records were cached by your local resolver.

This also affected workloads running on modal to some degree, as some workloads were failing to communicate with our API server.

The issue has been resolved but there might be lingering effects due to negative DNS caches in your local DNS resolver (e.g. your ISP resolvers).