Previous incidents

March 2025
Mar 27, 2025
1 incident

Cloudflare outage in us-east-1 causing Modal degradation in us-east-1

Resolved Mar 27 at 04:03pm EDT

Update: The incident is now resolved.

Cloudflare incident: https://www.cloudflarestatus.com/incidents/t8mq7d1yjqm4

We are remediating this by shifting Modal Workers away from us-east-1.

Mar 26, 2025
1 incident

Networking problems in Oracle Cloud

Degraded

Resolved Mar 26 at 03:45pm EDT

We have scaled up capacity successfully and redirected traffic to work around the Oracle Cloud regional networking outage in Ashburn, VA.

Newly created sandboxes are fully operational. Some sandboxes created during the incident may not have been able to spin up.

4 previous updates

Mar 21, 2025
1 incident

Volumes and Image builds are down

Downtime

Resolved Mar 21 at 06:45pm EDT

Volumes and Image builds recovered.

2 previous updates

Mar 18, 2025
1 incident

Image builds is down

Downtime

Resolved Mar 18 at 05:50pm EDT

Image builds recovered.

1 previous update

February 2025
Feb 24, 2025
1 incident

Some services are down

Downtime

Resolved Feb 24 at 05:44pm EST

Everything is back up.

1 previous update

Feb 17, 2025
1 incident

CPU functions, GPU functions, and 1 other service are down

Downtime

Resolved Feb 17 at 10:37pm EST

CPU functions, GPU functions, and Image builds recovered.

2 previous updates

Feb 11, 2025
2 incidents

Web endpoints, Frontend, and 2 other services are down

Downtime

Resolved Feb 11 at 01:16pm EST

Web endpoints, Frontend, Web API, and 1 other resource recovered.

3 previous updates

Modal services are offline

Downtime

Resolved Feb 11 at 01:13pm EST

Modal systems are back up. We're monitoring closely.

1 previous update

January 2025
Jan 24, 2025
1 incident

Dashboard is unavailable

Downtime

Resolved Jan 24 at 01:50pm EST

We have resolved the issue. The modal.com dashboard has been back online since about 1:40 PM ET, 10 minutes ago. Deployments are stable again. We are continuing to monitor.

1 previous update

Jan 14, 2025
1 incident

Web endpoints is down

Downtime

Resolved Jan 14 at 08:27pm EST

Web endpoints recovered.

1 previous update

Jan 09, 2025
1 incident

Performance degradation across Functions, Sandboxes, and web endpoints

Degraded

Resolved Jan 09 at 02:35pm EST

Systems have fully recovered.

1 previous update