Previous incidents

June 2025
Jun 30, 2025
1 incident

Sandbox exec processes fail after 5 minutes

Degraded

Resolved Jun 30 at 03:59pm EDT

Bug has been reverted out of production. All new exec processes will now function correctly.

1 previous update

Jun 26, 2025
2 incidents

Web endpoints and Web API are down

Downtime

Resolved Jun 26 at 11:08pm EDT

Web API recovered.

3 previous updates

Service incident

Downtime

Resolved Jun 26 at 11:08pm EDT

We have rolled back the affected component and services have recovered.

1 previous update

May 2025
May 22, 2025
1 incident

Web API is down

Downtime

Resolved May 22 at 10:09am EDT

Web API recovered.

1 previous update

May 15, 2025
1 incident

Web endpoints is down

Downtime

Resolved May 15 at 11:09am EDT

Web endpoints recovered.

1 previous update

May 08, 2025
1 incident

Sandbox scheduling is down

Degraded

Resolved May 08 at 04:15pm EDT

Fully recovered

1 previous update

April 2025
Apr 06, 2025
1 incident

GCP networking issue degrading GCP-pinned Modal containers

Resolved Apr 06 at 01:03pm EDT

Due to network degradation in GCP, Modal is compromised in its ability to maintain Worker capacity and container health.

If you have GCP-pinned (cloud="gcp") Functions or Sandboxes, unpinning will result in avoiding this issue.