Previous incidents
A10G, L40S scheduling latency is high
Resolved Sep 08 at 07:06am EDT
As of 10:41 UTC scheduling latency has recovered on A10G and L40S.
Apologies for this incident and the customer impact caused. Please contact support to access the post-mortem document if interested.
1 previous update
Modal.com dashboards and image builds are degraded
Resolved Aug 26 at 11:10am EDT
We identified the issue and we're starting to see recovery for the dashboards and image build times.
1 previous update
Degraded task startup / volume operations
Resolved Aug 21 at 03:24pm EDT
Task startup / volume operations back to normal operation
2 previous updates
All services are online
Resolved Aug 20 at 11:39am EDT
A false alarm triggered downtime notifications. All services are online and there was no production impact.
Image builds / volumes experiencing issues
Resolved Aug 19 at 11:24am EDT
Image builds and Volume file fetches have now recovered
1 previous update
Degraded container scheduling
Resolved Aug 12 at 02:30am EDT
Container scheduling degradation was resolved.
1 previous update
Dashboard and tasks logs are slow to update
Resolved Jul 23 at 07:40pm EDT
We have pushed a fix for the issue and performance is back to normal.
1 previous update
Investigating reports of dashboard unavailability
Resolved Jul 22 at 12:20pm EDT
We restarted a web server. The issue is resolved.
1 previous update
TLS issue with web endpoints on new, custom domains
Resolved Jul 21 at 10:32pm EDT
We have added a backup provider for SSL certificates, and issuance has resumed successfully.
1 previous update
CPU functions, GPU functions, and 3 other services are down
Resolved Jul 14 at 02:42pm EDT
CPU functions, GPU functions, Volumes, and 1 other resource recovered.
1 previous update