Previous incidents
Modal Tunnels servers hitting certificate expiry
Resolved Oct 13 at 09:14pm EDT
We have resolved the certificate expiration issue on all affected hosts.
1 previous update
Web endpoints is down
Resolved Sep 29 at 11:26pm EDT
Web endpoints recovered.
2 previous updates
Emails from modal.com are not sending
Resolved Sep 22 at 11:55am EDT
Invite emails, notification emails and others aren't sending. We're currently investigating the issue.
Image builds is down
Resolved Sep 15 at 10:30am EDT
Image builds recovered.
1 previous update
A10G, L40S scheduling latency is high
Resolved Sep 08 at 07:06am EDT
As of 10:41 UTC scheduling latency has recovered on A10G and L40S.
Apologies for this incident and the customer impact caused. Please contact support to access the post-mortem document if interested.
1 previous update
Modal.com dashboards and image builds are degraded
Resolved Aug 26 at 11:10am EDT
We identified the issue and we're starting to see recovery for the dashboards and image build times.
1 previous update
Degraded task startup / volume operations
Resolved Aug 21 at 03:24pm EDT
Task startup / volume operations back to normal operation
2 previous updates
All services are online
Resolved Aug 20 at 11:39am EDT
A false alarm triggered downtime notifications. All services are online and there was no production impact.
Image builds / volumes experiencing issues
Resolved Aug 19 at 11:24am EDT
Image builds and Volume file fetches have now recovered
1 previous update
Degraded container scheduling
Resolved Aug 12 at 02:30am EDT
Container scheduling degradation was resolved.
1 previous update