Previous incidents
CPU functions, GPU functions, and 4 other services are down
Resolved Nov 27, 2025 at 12:21am UTC
This is a false alarm. Sorry for the noise!
Config change causes container filesystem IO errors
Resolved Nov 25, 2025 at 3:25pm UTC
The rollback has completed and errors have subsided.
1 previous update
Web endpoints incurring degradation
Resolved Nov 20, 2025 at 3:08am UTC
Our web endpoints infrastructure is having spikes of degradation tied to the traffic pattern of a specific tenant.
We are in contact and cooperating with the customer and putting in place mitigations.
Elevated latency on some RPCs
Resolved Nov 10, 2025 at 10:34pm UTC
We identified the misconfiguration and rolled out the fix.
1 previous update
Database issue affected the service
Resolved Oct 24, 2025 at 8:43pm UTC
Database up and service is back to normal.
1 previous update
Some services are down
Resolved Oct 20, 2025 at 11:30pm UTC
AWS has marked the underlying incident us-east-1 as recovered, and we've seen recovery across our affected services.
6 previous updates
Modal Tunnels servers hitting certificate expiry
Resolved Oct 14, 2025 at 1:14am UTC
We have resolved the certificate expiration issue on all affected hosts.
1 previous update
Web endpoints is down
Resolved Sep 30, 2025 at 3:26am UTC
Web endpoints recovered.
2 previous updates
Emails from modal.com are not sending
Resolved Sep 22, 2025 at 3:55pm UTC
Invite emails, notification emails and others aren't sending. We're currently investigating the issue.
Image builds is down
Resolved Sep 15, 2025 at 2:30pm UTC
Image builds recovered.
1 previous update
A10G, L40S scheduling latency is high
Resolved Sep 8, 2025 at 11:06am UTC
As of 10:41 UTC scheduling latency has recovered on A10G and L40S.
Apologies for this incident and the customer impact caused. Please contact support to access the post-mortem document if interested.
1 previous update